Home Help & Info | Shipping & Returns

Shipping & Returns

At Wallpapered, we’re dedicated to making your shopping experience seamless from start to finish. Ordering custom wallpaper is an exciting step in transforming your space, and we’re here to ensure your order is delivered with care and precision. 

Wallpapered All Over The World

At Wallpapered, we take great pride in delivering our custom wallpaper murals to homes and businesses across the globe. We are committed to delivering your custom wallpaper mural order with the utmost care and precision.

On this page you will find the details of our shipping process and returns policy, so you know what to expect from the time you place your order to the day we deliver it to you.

Key Points:

  • Free standard shipping on all UK orders
  • Worldwide delivery available
  • 7-10 working days standard production time
  • Tracked delivery with UPS
  • World-class support throughout

Custom wallpaper shipping worldwide

How long will it take to process my order?

Every wallpaper mural is made to order. Once printed, your order is shrink-wrapped in protective cellophane, packaged in a sturdy cardboard tube, and shipped directly to your address.

The production process typically takes 7-10 working days.

Orders placed after business hours, on weekends, or during holidays will be processed the next working day.

What delivery options do you offer?

We partner with UPS to deliver your custom wallpaper safely and efficiently:

  • Standard shipping: Estimated delivery within 7-10 working days.
  • Expedited shipping: Need it sooner? We offer expedited delivery options at an additional cost.

Shipping rates:

  • Shipping costs are calculated at checkout based on your location.
  • We offer free standard shipping on all UK orders.

Expedited Shipping: For those in a hurry, we offer expedited options at an additional cost.

How can I track my order?

Once your order has shipped, we’ll send you a tracking number via email so you can monitor its progress.

Returns and exchanges

What is the returns policy for custom wallpaper?

Since every mural is custom-made to your exact specifications, we cannot accept returns or offer refunds unless the product arrives damaged or defective. If there’s an issue, we’re here to make it right.

What happens if my order arrives damaged?

If your wallpaper arrives damaged or defective, please notify us within 14 days of receiving your order. We’ll arrange a replacement at no additional cost. To start a claim, email us at hello@wallpapered.com with your order number and photos of the damage.

Can I cancel or modify my order?

Need to make changes to your order? Contact us within 24 hours of placing it and we’ll do our best to accommodate your request. Please note that changes may not be possible once production begins.

Contact Us

Have questions about shipping or returns? We’re here to help. Reach out to our customer support team at:

Whether you’re looking for advice, assistance with an order, or have questions about our delivery options, our team is here to assist you.